Remote-IT support

If you’re a small business or starting up a new venture, you will have a keen eye on costs and budgeting, but you recognise the value of technology as key to your efficiency, Remote-IT may be the best support option for you.

Helpdesk Support

Using BVR’s remote support service we will have you, or your staff, back running again without the need to wait for an engineer to arrive.

Remote Login

Our remote support service allows us to be connected to a client’s PC securely, within a minute. This gives us the ability to see the problem or error messages that have appeared on your screen or to simply to show a user how to complete a task.

The remote support service isn’t just about fixing a problem – it can also be used to educate a user. This allows you as our client to sit back and watch us resolve your problem on your screen.

Un-limited Access

You can get in touch with our in-house Service Desk team by telephone, email, chat application directly from your desktop, mobile and online – as often as you like.

Qualified experienced technicians

Our phones are all manned by qualified technicians to ensure you’re back up to speed as quickly as possible – no call logging first.

Tailored Flexible support

BVR offer a flexible service and pricing to match, whatever your size and needs, we are just a phone call away from discussing the depth of support that we will tailor to meet the business’s needs.

Account Management

Our experienced client management teams are here to ensure the smooth running of your IT infrastructure and the consistent delivery of high quality IT support.

On-site support

You are a medium sized company with an in house team that would like to out-source those 1st line, time consuming incidents?

Or you have a requirement for temporary holiday or sickness cover?
The BVR team have the resources to deploy remote or on-site support.

Contact www.bvrgroup.com

The BVR Group are a leading Central London Business-to-Business IT support company, established in 1990 and based in Holborn, London WC1. We offer a wide range of products & services, with computer support being at the forefront.

Our services and contracts are designed to minimise the potential damage caused to your business by computer downtime. From a maximum on-site four hour response times to remote network management services BVR can supply the IT support that your business needs.

We are a Microsoft Certified Partner specialising in small to medium size companies who continue to invest heavily in training programs for all our staff, to ensure that we meet our commitment to providing only the highest level of support.

We can help. Please browse through our site to see the many products and services we currently provide. Call and speak to a member of our sales team for friendly, impartial advice! We offer our customers the comfort of knowing that they can talk to experienced support personnel.

Established for 20 years, BVR have been providing top quality Maintenance and Support in Central London. We are approachable and professional and we can recommend a solution for your organisation. From specifying new Hardware and Software through to the installation and after-sale support of your I.T. infrastructure or resolving your computer issues, just call us now to discuss your requirement.

At BVR we design and implement IT support solutions tailored specifically to your business. We provide a whole range of support, from being your ‘virtual’ IT department, to assisting your existing team in the delivery of a specific solution. Our On-site and Remote support is ideal for small and growing business between 5 and 250 users who do not have their own in house resource to run a highly skilled IT team, working to best practice.

If you’re current IT support is not up to standard, talk to us about switching to a service which is tailor-made for you. We recognise that not every organisation requires a dedicated support team which is why we have tailored our services into flexible pay as you go computer support packages, giving you the freedom to ‘pick n’ mix’ the support you want, when you